MORTGAGE ACTION PLAN & SIMULATORS – FAQ SHEET

Helping families take control of their credit journey with confidence and clarity.

📌 General Questions

Q: What is the Mortgage Action Plan (MAP)? 

A: The Mortgage Action Plan is a customized credit roadmap designed to help families prepare for mortgage approval. It includes detailed credit analysis, personalized recommendations, and educational material that show how certain actions can strengthen their credit profile.

Q: Who is MAP best suited for? 

A: MAP is ideal for families looking to purchase a home—whether they’re just starting the process, working to maximize credit, or recovering from a previous denial. It’s effective for both short- and long-term credit strategies.

Q: What’s included in the Mortgage Action Plan? 

A: Each MAP includes:

• ✅ Tradeline Report (detailed account impact analysis)

• ✅ Recommendations Report (personalized actions for maximization)

• ✅ Credit Factors (what’s helping or hurting the score)

• ✅ Credit Summary (overview of debt, utilization, and along with valuable action steps)

• ✅ Credit Options (credit building pathway resources)

  
  

Q: Can MAP help enhance a borrower's loan terms?

A: Yes. By following the recommended actions in MAP, borrowers may be in a stronger position to access better interest rates, reduced down payments, and a smoother approval process.

🎯 Target Score & Money Simulator

Q: What is the Target Score Simulator? 

A: This tool shows how a borrower can reach a specific credit score by simulating targeted actions—like paying down balances or adjusting utilization—before making any real financial moves.

Q: What is the Money Simulator? 

A: The Money Simulator helps families allocate available funds in the most impactful way. It shows how payments or payoffs will influence their score, so they can get the most value from every dollar.

Q: Who benefits most from these simulators? 

A: These tools are best for families who are close to loan readiness and want to make strategic, data-driven decisions to get over the approval line or strengthen their loan terms.

💡 SmartScore Simulator

Q: What does the SmartScore Simulator do? 

A: SmartScore allows users to test different credit actions—like opening or closing accounts, removing items, or making large payments—to see how those actions might impact their score. It’s perfect for both credit education and correction.

Q: When should I recommend SmartScore? 

A: This is a great tool for families who need clarity on why their score is where it is, and what specific steps will help them maximize. It’s a valuable tool for guiding thoughtful, strategic credit decisions at any stage of the homebuying journey.

⚙️ Technical & Usage

Q: How long does it take to generate a MAP or simulator result? 

A: Reports and simulations are generated instantly once the credit data is pulled and processed.

Q: Will running a MAP or simulator affect the borrower's credit score? 

A: No. Utilizing these tools do not affect the borrower's credit score. The only time credit is impacted is when the loan officer initially pulls their credit report.

Q: Can these tools be used more than once? 

A: Yes. Borrowers will have access to their Mortgage Action Plan and simulators for one month from the date of purchase, allowing them to revisit and explore multiple scenarios as their financial situation evolves.

MAP and ScoreNavigator Simulators are designed to do more than just get families approved—they help them get prepared. With actionable insights and clear direction, these tools give mortgage professionals the power to guide borrowers toward smarter credit decisions and stronger financial futures.